The latest guidance from the UK Governmentonhowto control the virus to protect ourselves and others is as follows:
Everyone in the business has access to Personal Protective Equipment that is stored centrally at the office. This includes a stock of disposable face masks, gloves, antibacterial hand gel, antibacterial wipes, overshoes and visors.
Everyone in the businesshasbeen advised to usedisposable glovesand/orkeep anti-bacterial hand sanitiser gel amongst their personand this instruction continues. Everyone must also keep a stock of face coverings (disposable or reusable)which are always to be worn whilst on client sites.Anti-bacterial wipes areused for cleaning down of equipment prior to installationand after testing.
As always, we are reminded that regular washing of hands with warm soapy water for at least 20 seconds before and after eating, after handling new equipment or tools and after using the WC is best practice in reducing the risk of spreading bacteria or disease.
Should any member of our team start to display the symptoms of COVID-19 stated by Department of Health, they must contact the office or a member of the management team to advise symptoms. Theymust then follow the current advice from the Department of Health on what actions to take next.
We have completed a COVID Secure risk assessment at the Office and have implemented measures to reduce the risk of infection and spread. Our Office is not currently accessible to unscheduled visitors. Please contact firstname.lastname@example.org if you would like to arrange a meeting via conference call, video call or off-site in the short term future.
We increased our normal stock levels of the most commonly used Hochiki and Gent Honeywell fire alarm equipment by 30% at our central storeroom in the West Midlands at the start of the pandemic and have continued to keep ample supplies.
We keep in regular contact with suppliers and manufacturers for updates on extended lead times or stock levels and thus far have seen minimal disruption to normal service.
Some manufacturers are reporting leadtime issues with component parts. We are monitoring this situation and will notify our clients if there is a significant risk to theoperation of their systems.
As we emerge through the phased planned ending of the national lockdown, we have adjusted our strategy to mitigate the risk of exposure to our team and further spread within the community.
PPM visits will continue on the scheduled attendance date andfor student accommodation/hotel/care homesites, we will enter allareas required includingbedrooms,communal areas, plant rooms and offices. We will not enter bedrooms / clusters that are occupiedby known confirmed COVID-19 residentsas part of the PPM serviceand they will be recorded on the paperwork as inaccessible. We continue to rely on our client’s siteteam to advise us of any areas that we should avoid where confirmed cases are known, as they manage theoccupancy of theirproperties. Any rooms not attended during the planned PPM servicingwill be prioritised to visit on the next scheduled PPM date –subject to Government COVID-19 precautions at that time.
We book PPM servicing in with Clients up to 6 weeks in advance of the scheduled attendance date. Our Office Team will contacteach site during the week prior to the scheduled attendance date to request that a list ofroomswith confirmed casesiscompiled to be handed to our engineer on the date of attendance.
For urgent fire / life safety callouts that involve access to occupied student accommodation/hotel/care home bedrooms, it is imperative that the room is vacated prior to our engineer attendance and windows opened for ventilation, where possible.
Upon arrival on to client sites our engineerswill sign in at Reception as usual. On student accommodation/hotel/care home sites, our engineers will ask the site Reception / Management team to provide a list of all inaccessible rooms (ie with confirmed COVID cases at the time of our visit).Our engineers are instructed not to enter confirmed caserooms/clustersduring PPM servicing and will record the inaccessible room numbers on the docket.Should our engineers enter a room that they deem high risk based on poor hygiene or obstructions to serviceable devices, they will leave the room, notify Reception / Management team record the room number on the docket as inaccessible.
Our engineers will wear a mask or face covering and carry antibacterial hand gel and wipes about their person to clean any areas they touchwhilst on site.
Where possible, we will minimise contact with others on site in line with recommendations on social distancing aiming to stay at least 1 metre away from others.
This procedure and precautionary methods are reviewed and assessed alongside UK Dept of Health recommendations as the situation evolves.
Nationwide Fire & Security (UK) Ltd have a robust business continuity & disaster recovery plan that is updated at leastevery12 months. This plan highlights thecurrent provisions and contingencies should various situations occur that would have an impact on our day-to-daybusiness operation (e.g.,adverse weather, arson, terror attack, epidemic). A copy of this plan is available upon request.
Version 1.6 Last updated on 07/06/2021